By: Erin Glover-Frey, Esq.
On
January 28, 2020, the US Department of Housing and Urban Development (“HUD”)
issued new guidance on when a housing provider must provide a reasonable
accommodation of “assistance animals” for disabled residents under the Fair
Housing Act. “Assistance animals” includes both service dogs – i.e. dogs individually
trained to perform work for the disabled resident – and the more contentious
“emotional support animals” that provide assistance to the disabled person just
by virtue of being an animal. Condominiums and Homeowners Associations are
housing providers subject to the Fair Housing Act and must provide disabled
residents with reasonable accommodations of their disabilities upon legitimate
request, even if the accommodation would be in violation of the association’s
governing documents.
The new HUD
guidance clarifies the types of animals for which housing providers are
required to provide an accommodation, and specifically excludes reptiles
(other than turtles), barnyard animals, monkeys, kangaroos, and other
non-domesticated animals, unless unique circumstances exist.
HUD
also clarified that assistance animal documentation from the internet “is
not, by itself, sufficient to reliably establish that a person has a
non-observable disability or disability-related need for an assistance animal.”
In other words, a housing provider does not have to provide an accommodation
based on an internet registration alone, however a medical or mental health
provider may still assess the disabled resident via the internet.
To simplify the
process for reviewing a request for a reasonable accommodation, HUD provided a
step-by-step inquiry for housing providers as follows:
- Does the person have an observable disability or does the
housing provider already have information giving them reason to believe that
the person has a disability?
Yes à Skip to Question 3
No à Go to Question 2
- Has the person requesting the accommodation provided
information that reasonably supports that the person seeking the accommodation
has a disability?
Yes à Go to Question 3
No à Give the requester
reasonable opportunity to provide this information. If the requester cannot
provide the information, then the housing provider may deny the accommodation
request.
- Has the person requesting the accommodation provided
information which reasonably supports that the animal does work, performs
tasks, provides assistance, and/or provides therapeutic emotional support with
respect to the individual’s disability?
Yes à Go to Question 4
No à Give the requester
reasonable opportunity to provide this information. If the requester cannot
provide the information, then the housing provider may deny the accommodation
request.
- Is the animal commonly kept in households (dog, cat, small
bird, rabbit, hamster, gerbil, other rodent, fish, turtle, or other, small
domesticated animal)?
Yes à The housing
provider should provide an accommodation, unless doing so would constitute a
direct threat to the health or safety of other individuals that cannot be
eliminated or reduced to an acceptable level through actions of the owner.
No à The housing
provider does not need to provide an accommodation, except under very rare and
unique circumstances.
These
questions, though helpful, still leave wiggle room for loopholes and fraudulent
requests for accommodation. If you are a housing provider and are presented
with a request for an accommodation, to avoid costly litigation in the future, the
best practice is to consult with an experienced and knowledgeable attorney
before making any decision.